White-glove website maintenance help for any CMS.
Website Maintenance Retainer Packages
Whether you need help once or thrice monthly, our Maintenance packages will save you even more time and money.
How much can I save with a website maintenance retainer?
Retainers offer tremendous savings on content updates and bug fixes. You can save as much as $30 per hour or 20%!
How will website maintenance help me get work done faster?
A retainer will allow you to send over your requests and have us start immediately. Instead of going through the proposal process or taking valuable time to quote every task and get your approval, we can go ahead and get to work as soon as we receive your request.
Do I need a Structure WordPress Management Package to purchase a Website Maintenance Retainer?
You don’t need to subscribe to a Structure WordPress Management Package to purchase a Maintenance Retainer. However, a maintenance retainer can be added to any WordPress Management Package.
Is there any long-term commitment?
You can pay as you go at our standard hourly rate of $150/hr. However, if you anticipate needing help regularly AND want to save money, you can pay upfront and commit.
On what services can I use with my site maintenance package?
The maintenance tasks included are limited to updating, fixing, and maintaining existing content on the website. It does not apply to creating a new website or new content on the website.
It never hurts to ask if you are unsure whether a request meets these criteria! We will either start work on the ticket or quote the work as a separate project.
Will my retainer renew automatically?
No, your retainer will not renew automatically. We track and manage your available hours and will alert you if you need additional hours.
What happens if I don’t use my website maintenance hours?
Make sure to use your hours before they expire! Hours don’t roll over after 12 months, but don’t worry—you’ll have an entire year to use your hours.
What’s the difference between WordPress Management and Website Maintenance?
Website management and website maintenance have very similar meanings but differ in nature.
Website management is an overseeing service that requires multiple tasks. Website maintenance is the actions you take when you manage a website.
In other words, when you manage your website, you oversee all aspects of its functioning. When you maintain your website, you take specific action to improve its performance.
Therefore Structure WordPress Management Packages include differing levels of overall management and maintenance of your website. On the other hand, Structure WordPress Maintenance Packages do not include management but only maintenance tasks such as content edits and bug fixes.