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Structure

Digital Transformation That Endures

Privacy Policy

Simon Villeneuve, Inc. dba Structure Privacy Policy

Last Updated: December 2024

Table of Contents

  1. About This Privacy Policy
  2. Personal Data We Collect
  3. How We Use Personal Data
  4. How We Share Personal Data
  5. Your Rights and Choices
  6. Data Security
  7. Third-Party Sites and Features
  8. Children’s Privacy
  9. International Data Transfers
  10. Data Retention
  11. Updates to This Privacy Policy
  12. Contact Us

About This Privacy Policy

Simon Villeneuve, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you access or interact with our website (https://wearestructure.com) or other digital platforms (collectively, the “Services”). By using our Services, you agree to the practices outlined in this policy.

2. Personal Data We Collect

We collect personal data to provide and improve our Services, including:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Demographic Information: Age, gender, and preferences.
  • Online Identifiers and Activity: IP address, browser type, device details, usage data, and location information.
  • Content and Communications: Feedback, inquiries, and any materials shared with us via forms, surveys, or emails.
  • Cookies and Automated Data: Information collected through cookies or similar technologies about your browsing activity and preferences (see “Cookies” below).

We may also obtain personal data from third-party sources, including analytics providers, marketing platforms, and publicly available data.

3. How We Use Personal Data

We use your personal data to:

  • Provide and improve our Services.
  • Fulfill transactions and communicate with you about your orders or inquiries.
  • Personalize user experiences, including recommendations and targeted content.
  • Conduct analytics and research to understand user behavior and preferences.
  • Send marketing communications, promotions, and updates (with your consent).
  • Protect against unauthorized access, fraud, and other malicious activity.
  • Comply with legal requirements and enforce our terms and conditions.

Opt-In Information:
We respect your privacy and ensure that any information you provide when opting into our services, including SMS alerts and notifications, will not be shared with third parties for marketing or other purposes. Opt-in data is solely used to provide you with the services you have requested and to maintain secure and efficient communication.

4. How We Share Personal Data

We may share your personal data in the following ways:

  • Service Providers: With vendors who help us operate our Services, such as payment processors, hosting providers, and analytics companies.
  • Business Partners: With partners for joint marketing efforts or promotions (with your consent).
  • Legal Requirements: To comply with applicable laws or respond to legal requests.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales.
  • Aggregated Data: We may share anonymized or aggregated data for business analysis.

We do not sell your personal data to third parties.

5. Your Rights and Choices

You may have the right to:

  • Access, update, or delete your personal data.
  • Opt out of receiving marketing communications.
  • Restrict or object to certain data processing activities.
  • Request the transfer of your personal data to another service provider.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal data. While we strive to ensure security, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

7. Third-Party Sites and Features

Our Services may link to third-party websites or include features such as social media integrations. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

8. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us with their personal data, contact us immediately, and we will take steps to delete the information.

9. International Data Transfers

Personal data collected through our Services may be processed and stored in countries outside your own, including the United States. We implement safeguards to ensure that your data is handled securely and in compliance with applicable laws.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our Services or applicable laws. The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of our Services after changes are made indicates your acceptance of the revised policy.

12. US Short Code Terms of Service

This section applies to users who interact with Simon Villeneuve, Inc. via SMS short code programs. By opting into our SMS services, you agree to these terms.

Program Name

Structure Support

  1. Program Description
    Users who opt into Structure Alerts will receive timely support notifications and account updates via text. These messages are designed to keep you informed about important updates and ensure seamless communication regarding your account.
  2. Opt-Out Instructions
    You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send a confirmation SMS to verify that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To rejoin, sign up as you did originally, and we will start sending messages again.
  3. Help and Support
    If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or contact our support team directly at:
  4. Carrier Liability
    Carriers are not liable for delayed or undelivered messages.
  5. Message and Data Rates
    Message and data rates may apply for any messages sent to you from us or from you to us. Message frequency will vary based on the program. For questions about your text or data plan, please contact your wireless provider.

Compliance Requirements

https://www.twilio.com/en-us/legal/aup

Simon Villeneuve, Inc. complies with carrier standards, Twilio’s Acceptable Use Policy, and industry regulations for US short code campaigns. We recommend reviewing the CTIA’s Short Code Monitoring Handbook for additional guidance and consulting legal counsel to ensure compliance with applicable laws.

13. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, you can contact us at: